Terms and Conditions
Effective Date: January 2025
Website: www.mfantsemantours.com
Welcome to Mfantseman Tours. By accessing or using our website, booking a tour, or purchasing products through our online shop, you agree to the following Terms and Conditions. Please read them carefully before using our services.
1. General Information
Mfantseman Tours is a registered Ghanaian company based in Elmina, Central Region. We specialize in cultural and historical tours across Ghana and offer authentic African-made products through our e-commerce platform.
2. Use of Our Website
By using this website, you agree:
To provide accurate, current, and complete information when booking tours or making purchases.
Not to misuse the website or engage in fraudulent activities.
That Mfantseman Tours may modify, suspend, or discontinue certain services at any time without prior notice.
3. Tour Bookings
All bookings are confirmed only after payment is received.
Customers are advised to review tour details, dates, and itineraries before booking.
Cancellations and refunds are governed by our Refund Policy.
Mfantseman Tours reserves the right to modify or cancel tours due to unforeseen circumstances such as weather or safety concerns.
4. Online Shop
Prices for all products are displayed in GHS and USD and are subject to change without notice.
We ensure all items are authentic and handcrafted by Ghanaian artisans.
Customers are responsible for verifying product details and shipping information before purchase.
Returns and exchanges are subject to our Refund Policy.
5. Intellectual Property
All content on this website — including text, images, logos, videos, and graphics — is the property of Mfantseman Tours and may not be copied, distributed, or used without permission.
6. Privacy and Data Protection
We collect and process customer information in accordance with our Privacy Policy.
Your personal information is used solely for service delivery, communication, and transaction purposes.
7. Limitation of Liability
Mfantseman Tours shall not be held liable for:
Personal injury, loss, or damage resulting from participation in tours.
Delays or cancellations caused by factors beyond our control (e.g., weather, transportation, or government restrictions).
Clients are advised to have personal travel insurance before participating in tours.
8. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Ghana.
Any disputes shall be resolved in accordance with Ghanaian law.
9. Contact Information
For inquiries or further clarification, please contact us:
📧 General Email: info@mfantsemantours.com
📧 Support: support@mfantsemantours.com
📞 Telephone: +233 541 86 4014
